Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Deliveries, Freight Elevator, and Loading Dock
    2. Elevator Service
    3. HVAC
    4. Janitorial
    5. Light Bulb Replacement
    6. Mail Service
    7. Maintenance Requests
    8. Vehicle and Bicycle Parking
    9. Security
    10. Signage and Directory
    11. Telecom Providers
    12. Transportation
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event, and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Elevator Malfunction
    9. Evacuation Purpose
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
    19. Shelter In Place Plan
    20. Threatening Person and Armed Intruder
    21. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Emergency Contacts

Listed below are a number of important telephone numbers. In an emergency situation, call 911. After calling the appropriate emergency agency please contact the Building Management Team.
 

 All Emergencies  911
 Local Police Department (Non Emergency)  703 435 6846
 Reston Hospital Center  703 689 9000  
 Building Management Team  571 296 3013
 After Hours Building Emergency Number  301 654 3282


Important notes
If you call 911 because of a medical emergency, please be sure to also notify the Building Management Team with your name, callback number, and location so that security may swiftly guide the paramedics to your exact location.